Bookings are essential to visit Queensland Museum. Find out more information here.

Important information for ticketed events

If you are attending a ticketed experience at the museum, please be aware of this important information.

In line with Queensland Government's COVID-Safe Roadmap to recovery, timed tickets are now essential to visiting the museum.

Please visit our opening hours page for further information.

 

Terms & Conditions

If you are purchasing a ticket or season pass to Queensland Museum, you agree to the following Terms and Conditions:

Annual Pass holders

If you have purchased or booked a ticket to an exhibition/event using your Queensland Museum Annual Pass, please have your valid Annual Pass card ready to show staff. For information on becoming an Annual Pass holder please visit our website

If you would like to check if your card is valid please check the date on the card or contact us at annualpass@qm.qld.gov.au

Sea Monsters

  • Please refer to seamonsters.qm.qld.gov.au for session times
  • Sea Monsters is a timed ticketed experience.
  • Your ticket to Sea Monsters included general admission to the museum.
  • Your ticket entitles you to enter Sea Monsters from your session start time displayed on your ticket
  • Your ticket must be presented at the Sea Monsters entry on Level 3 of Queensland Museum to be validated for entry

Sea Monsters Season Pass

  • The Sea Monsters Season Pass is valid for multiple visits to Sea Monsters: Prehistoric Ocean Predators at Queensland Museum from 20 November 2020 – 3 May 2021
  • Sea Monsters Season Pass can only be used for Sea Monsters: Prehistoric Ocean Predators and cannot be used for events or other exhibitions. 
  • Sea Monsters Season Pass is for use by those listed on the back of the pass and is not transferable to others.

SparkLab

  • Please refer to www.qm.qld.gov.au/sparklab for opening times.
  • SparkLab is a timed ticketed experience. Choosing your preferred arrival time will reduce waiting times and provide an enjoyable experience for all visitors.
  • Your ticket entitles you to enter SparkLab from your session start time displayed on your ticket. 
  • Your ticket must be presented at the SparkLab entry on Level 1 to be validated for entry.
  • If you are an Annual Pass holder, you must present your Annual Pass card and one form of ID upon entry to be validated for entry to SparkLab.

I Do! Wedding Stories from Queensland

  • Please refer to qm.qld.gov.au/idofor session times
  • I Do! Wedding Stories from Queensland is a timed ticketed experience.
  • Your ticket to I Do! Wedding Stories from Queensland includes general admission to the museum.
  • Your ticket entitles you to enter I Do! Wedding Stories from Queensland from your session start time displayed on your ticket.
  • Your ticket must be presented at the I Do! Wedding Stories from Queensland entry on Level 2 of Queensland Museum to be validated for entry.

QTIX

All Queensland Museum tickets are available through our ticketing provider, QTIX. By purchasing a ticket you agree to the QTIX Ticketing Terms and Conditions. For more information please click here
 

Health Care Card holders

If you have purchased a Health Care Card ticket to an exhibition/event, please have your valid Australian Government issued ‘Health Care’ or ‘Health Card’ ready to show staff.

For card examples please visit Centrelink and Department of Veterans’ Affairs.

Companion Card holders

If you have a Companion Card holder ticket to an exhibition/event, please have your valid Queensland Government issued ‘Companion Card’ ready to show staff.

For card examples please visit the Queensland Government website.

Third Party Resellers

QTIX and Eventbrite are the official ticketing service for Queensland Museum exhibitions and events. Any tickets purchased through unauthorised sales channels may be seized or cancelled without refund or exchange and the bearer of the ticket may be denied admission. Unauthorised sales channels include Viagogo, eBay and Gumtree.