Planning your school or group visit

What you need to know to plan your school or group visit to the Museum.

Booking your visit

We are open 9.30am - 5pm daily and closed Christmas Day, Boxing Day and Good Friday.

Bookings are essential for all schools and groups.

If your visit includes SparkLab, Sciencentre please also read planning and booking your visit to SparkLab.

Teacher Previews

Visit the Museum for a self-guided Teacher Preview to familiarise yourself with the Museum’s exhibitions and facilities. Contact the Bookings Officer on email education@qm.qld.gov.au or phone (07) 3153 4401 for more information and to arrange your free entry.

Cost

A general visit to the Museum is free.

Additional experiences such as SparkLab, school programs, special events and temporary exhibitions are optional and may incur a cost.

School Programs led by Museum staff are charged at $6.00 (incl. GST) per student/group member. Supervising adults are free. You will be invoiced after your visit. 

SparkLab and some exhibitions are charged exhibitions (GST free). You will be invoiced after your visit. 

Group size

A school or group is identified as having a minimum of 10 students (plus supervising adults and teachers). Maximum group size depends on which exhibitions or student programs you are booking.

To align with Queensland Government’s COVID-safe Roadmap, there will be restrictions to maximum group sizes to allow for social distancing and the capacity limits of exhibitions and spaces. This will be discussed in more detail with you by our Bookings Officer.

Length of visit

Your length of visit will depend on which area/s of the Museum you wish to visit. the Museum now has timed booked entry, the average visit is 1.5 hours. SparkLab sessions are currently 1 hour 15 mins. Special Exhibition sessions are currently 1 hour. The Museum will be undertaking additional cleaning at various times throughout the day to ensure the safety of all our visitors.

Getting here

Queensland Museum South Bank is located on the corner of Grey and Melbourne Streets, within the South Bank Cultural Precinct.

By bus

Set down in Grey Street outside the Dinosaur Garden on Grey Street, Stanley Street Tunnel or Stanley Place.

Due to Brisbane City Council Brisbane Metro South Brisbane construction work, the bus lay-up area will be temporarily located along Montague Road to mid-2024.

By train

Get off at South Brisbane station and cross the road at the Grey and Melbourne Street intersection.

By car

There is a public car park car park directly below the Museum. Enter via the Stanley Street tunnel.

The car park is pay on entry, and accepts card payment only.

You'll find more information about the museum location, with instructions on getting here by public transportation, car, and on foot on the Museum Location page.

Arriving and cloaking

Schools and groups to enter the Museum from the Level 1 Entrance (Dinosaur Garden, Level 0 temporarily closed).

We ask that you to arrive 15 min ahead of any pre-booked experiences. A Visitor Experience Officer will meet you and confirm the details of your visit, discuss your itinerary and confirm invoicing/payment details. 

Bag Storage

Bag storage is currently located on Level 1 and extremely limited (Level 0 Cloakroom temporarily closed). Please limit the size and number of bags as our storage is reduced at this time. Please note the handling and storage of personal items will be conducted by students and teachers. Museum staff will not be handling any school/group items. No responsibility will be taken for loss of valuables. 

Supervision of students

You will be required to divide your students into small, supervised groups and explore our free exhibitions at your leisure.

Preferred supervision ratio of adults to students: Prep 1:3, Years 1-6 1:5, Years 7-10 1:10, Years 11-12 1:15.

Teachers and accompanying adults are responsible for the supervision of their group members while visiting and must remain with them at all times. Please move around the museum in smaller groups as instructed, to ensure social distancing from other visitors is observed.  Visitor Services Officers are available to assist with visitor flow, however it is the responsibility of school/group supervisors to ensure that their group itineraries and allocated time limits are observed.

Museum Explorer Shop has a maximum capacity. Please allow only small, supervised groups into the shop. Short shopping sessions can be included on your itinerary, booked via the on-line booking form.

Moving around the Museum

Groups are asked to observe social distancing with respect to visitors, when using the stairs or escalators. Groups should not use the lifts unless necessary. Lifts have a maximum capacity of only four people.

We ask that groups consider other Museum visitors. Please observe social distancing and keep noise levels down in public galleries.

Lunch & refreshments

Outside Level 1, Museum Plaza or near the blue sculpture available for food and drink breaks (Dinosaur Garden, Level 0 temporarily closed). Please be considerate of other schools, groups and the public who may also be using this area for their break. Water bubblers in SparkLab have been re-activated.

School and group lunch packages are available from QM Café; these can be booked through our online booking form.

Toilets

On your arrival, toilets are available on Level 2 and Level 4. Groups visiting SparkLab are welcome to use toilets in SparkLab Level 1. 

Toilets also available in the Café on Level 2.

Visitors with individual needs

We aim to provide equitable access to all visitors.

There is lift access to the Museum from the car park and for bus and taxi passengers from Grey Street. Lifts have a maximum capacity of only four people.

All entrances and areas are wheelchair accessible. Disabled toilet facilities are located on Level 2.

For more information see information for visitors with individual needs or phone Group Bookings on +61 (0) 7 3153 4401. 

Risk assessment

Download our updated Risk Assessment guidelines for schools and groups.

This edition complies with recommendations of the Queensland Government COVID-safe Roadmap to Recovery.

Risk Assessment for schools and groups. (517 KB) pdf document icon